Let's start from the top

At Zest the Agency, we are everything you’d expect us to be. And so much more. We are a finely honed collection of inquisitive and fearless heads on experienced and straight-talking shoulders. Our core mantra ‘beyond the expected’ perfectly places us to creatively lead our clients to the top of their game…and then some.

What value can we add to your business?

Beyond the expected is tangible in our thinking and our doing. We exceed targets time and time again - check out our case studies for proof of that.

We produce award winning campaigns, land ourselves in Design Week’s ‘Top 100 consultancies’ report, move clients to tears, design and hand deliver creative against seemingly impossible deadlines, always without compromise. That’s what we expect from ourselves and that is what we offer our clients.

See below our list of services that can make a difference to your business.


Our team will become an extension of yours, working with you to really get under the skin of your business in order to craft your proposition and devise your marketing plan.

All of our strategy comes from thorough market and audience research, along with a bucket load of inspiration to ensure we develop the right solution for you and your business.

Our work is never over as we will monitor, refine and appraise regularly ensuring we deliver the best ROI possible.

Market research & insight

Marketing strategy

Competitor intelligence

Audience insight

Brand positioning

Campaign development & activation

Content creation

Media planning and buying

Monitoring, evaluation & reporting



We love getting into the detail and uncovering what makes you different.

Whether it is building a brand from the inside out, creating stand-out campaigns or those small but important pieces of collateral we work with you to develop interesting and intelligent creative solutions.

We find inspiration in understanding, innovation through exploration and develop until we create something that stands out.

Brand strategy

Brand identity

Brand communications

Brand guardianship


Graphic design

Illustration & animation


Video production



Digital thinking forms a part of every aspect of our work, reflecting the inseparability of technology from marketing today. Our integrated, multi-disciplinary approach, ensures we go wherever your customers are.

With solid processes and a results-based UX approach founded on real data analysis and insight, we deliver user-friendly, innovative, and technically robust digital solutions and online campaigns, that help us to provide outstanding brand experiences for your customers and deliver real ROI for our clients.

User Experience led website design

WordPress, Drupal & Magento development

Website management & hosting

Marketing automation

Email marketing

Search Engine Optimisation (SEO)

PPC & display advertising

On-site content production


With our robust journalism experience, we know what makes a good story. Our connections, paired with our unique storytelling style, will place you where you need to be within the industry and give your media relations some serious oomph.

By knowing the market and having insightful conversations with your audience, we can strengthen your communications even further. Whether that’s supporting a wider marketing campaign, regular press office, media training or advising you through a crisis, we’re here to help.

PR strategy

Story & feature development

Campaign creation

Press office

Crisis communications

Media relations & management

Media events

Media training

Personal PR


Social media has fast become much more than keeping-up with your mates. We are experts in creating engagement and sparking conversations with your target audience.

With social now used for information, product purchase and communicating directly with brands, it is immensely powerful with huge amounts of data and functionality - and it’s always evolving!

We harness this power and stay ahead of trends to create conversations, campaigns and buzz around your brand leading to a positive ROI.

Social strategy

Social community management

Paid social campaigns

Content creation

Influencer marketing

Influencer positioning & profile raising

Amplifying PR campaigns

Social media training

Our Team

Over the years, we’ve come to learn that our stand-out team spirit is our biggest strength. We sit in one big room (the tea round is never ending). A minor detail, but a major advantage. It means that from our management teams to our work experience guys, we work together through research, strategy, concept and delivery, producing extraordinary integrated creative solutions.

Terry Hewett

Belinda Collins
Group Managing Director

Claire Kidd
Director of Marketing

David Gyertson
Director of Digital

Bruce Smith
Director of Creative

Natalie Richardson
Head of Business Development

Duncan Larcombe
Senior PR consultant

Virginie Giles
Head of Client Services

Helen Davies
Head of Client Services

Mark Williams
Senior Creative

Kirsty Budden
Account Director

Mark Gilbert
Head of Creative Production

Gail James
PR Account Manager

Angie Briggs
Finance Manager

Scott Mackay
Social Media Executive

Craig Birch
Senior Digital Developer

Katie Byrne
PR and Social Consultant

Holly Wood
Account Manager

Charlotte Young
Account Manager

Sarah James
Account Manager

Hayley Town
Senior Account Executive

Jade Sellwood
Digital Producer

Tom Ingoldby
PR Account Manager

Amy Parkhill
Creative Designer

Tom Kelly
Creative Designer

Kirsty Gearey
PR Account Manager

Rob Hoy
Digital Designer

Alex Stripp
Digital Marketing Executive

Darryl Tyler
Junior Creative

Jordan Norris
Junior Digital Developer

Jon Minter
Social Media and PR Intern

Jemma Heathfield
Content & Social Creative

Astrid Williams
PA and Office Manager